SuperGlAce Privacy Policy

Last Updated: July 14, 2026

SuperGlAce (referred to as "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By using SuperGlAce, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, mobile number, email address, date of birth, and government-issued ID details for verification purposes.
• Transaction Information: Deposit and withdrawal records, game history, and betting activity.
• Device and Technical Information: IP address, browser type, operating system, device identifiers, and cookies.
• Communication Data: Records of correspondence with our customer support team.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create and manage your player account, verify your identity, and process transactions.
• Service Delivery: To provide access to games, process deposits and withdrawals, and facilitate customer support.
• Compliance: To comply with PAGCOR regulations, anti-money laundering laws, and responsible gambling requirements.
• Improvement: To analyze usage patterns and improve our website, games, and services.
• Communications: To send important updates, promotional offers, and responsible gambling alerts where permitted.

3. Cookies and Tracking Technologies

SuperGlAce uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. We use:

• Essential Cookies: Necessary for core functionality such as login and secure transactions.
• Analytics Cookies: To understand how visitors use our site and improve user experience.
• Preference Cookies: To remember your settings and preferences.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our site. By continuing to use SuperGlAce, you consent to our use of cookies as described in this policy.

4. Third-Party Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party partners who assist us in payment processing, fraud detection, and analytics.
• Legal Compliance: When required to comply with legal obligations, court orders, or regulatory requests from PAGCOR or other authorities.
• Corporate Transactions: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

All third-party service providers are contractually obligated to protect your data and use it only for the purposes specified by SuperGlAce.

5. Data Security

SuperGlAce implements industry-standard security measures to protect your personal information. These include:

• SSL Encryption: All data transmitted between your device and our servers is encrypted.
• Access Controls: Strict access controls ensure only authorized personnel can access sensitive data.
• Regular Audits: Our security practices are regularly reviewed and updated to address emerging threats.

While we take every reasonable precaution, no system is entirely secure. We encourage you to protect your account credentials and notify us immediately of any suspected unauthorized access.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal and regulatory retention obligations.
• Objection: Object to the processing of your data for marketing purposes.
• Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact our Privacy Team at the email address provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal and regulatory compliance. When your information is no longer required, we securely delete or anonymize it.

8. Children's Privacy

SuperGlAce is strictly for individuals aged 21 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it immediately.

9. Changes to This Policy

SuperGlAce reserves the right to update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: privacy@superglace.com
• Support: Available 24/7 through our live chat or contact form.